What is the 50% discount for new subscribers and how does it work?

We welcome new subscribers with a special introductory offer—receive 50% off your first month of service! At checkout just enter the promotion code of NEW50. This means that when you sign up for our subscription, your initial month will be charged at half the usual rate. It’s our way of giving you a risk-free opportunity to experience our reliable, community-focused curbside assistance. After the first month, your subscription will continue at the regular rate unless you decide to cancel. This offer is designed exclusively for new customers and provides an affordable introduction to the convenience and quality you can expect from Glass City Curb Assistant.

What is included as part of the service?

The standard per collection service consists of one of our team members visiting the day before your neighborhood's trash collection day. They will take up to two (or more for just a bit extra per visit) rolling cans down to the curb. The evening of your trash collection day, we will return your cans back to where you store them.

Do I need to be home or available when you arrive?

Not at all. We will bring your cans to the curb, and back whether you are home or not. In fact, our service is perfect for those who work out of the house, travel frequently, host short term rentals (airbnbs, VRBOs, etc), host long term tenants, or who are generally unavailable during the day when waste collection occurs.

What if I need more than three bins taken to the curb?

Not a problem. There is no limit (within reason) to how many bins we can take to the curb for you, however, if we bring down more than 2 bins for you, we add $5 per bin per month. Just let us know 24hrs before your typical service time if you plan on having additional bins included. We are happy to accommodate additional bins for all of your collections, or on a one-off basis.

Do you provide service during times of inclement weather?

We will do our absolute best to deliver service no matter the weather, as long as providing service does not put our team members, or the general public at risk. In these extreme cases (icy roads, lightning, hail, etc), service may not be provided, and you will not be billed for that collection cycle. In most of these cases, municipal service will also be delayed. We will do our best to resume service as soon as possible.

Do you have bulk discounted pricing for HOAs and other residential communities?

Yes, we offer discounted pricing for communities that sign up for multiple door service. Please reach out to us via phone or email, and we will work directly with you to come up with a pricing model that makes the most sense for your community.

Where do you provide service?

Our service is currently available in greater Toledo area, including Sylvania, Holland, Rossford and Perrysburg. We will be expanding our service area soon, so stay tuned for updates on future expansions.

How do I get the senior or veterans discount?

At Glass City Curb Assistant, we honor our seniors and veterans with an exclusive discount. To take advantage of this offer, please follow these steps:
 

Eligibility Verification:

• Upon signing up, please have a valid document ready that confirms your eligibility—a military ID for veterans or an acceptable form of identification (such as a state-issued ID) showing your age for seniors.

Discount Application:

• During the registration or subscription process, you'll have the option to apply for the senior/veterans discount. Simply upload or provide the necessary proof when requested.
• Our team will verify your details, and once approved, the special pricing will be automatically applied to your account.